Our Solution

At Tutator our client's success is our success: our goal is to help organizations working with populations at risk to increase the impact they can have on the lives of the people they support.

Specifying, developing and deploying technology solutions is already a complex and risky process for any business, but for organizations that have limited experience in that area, it is often a daunting proposition that makes them think twice about it.

At Tutator we have put our years of experience in developing complex technology solutions to work and created an end to end solution that will allow organizations to develop comprehensive sustainable solutions to enable them to increase their impact and help the people they support.

We offer 4 distinct but
complementary products:

Process analysis and development

Every project we work on starts with getting a solid understanding of what are the internal / external processes we need to model and implement in a technology solution. Without that it is impossible to ensure that a software application will meet your or your users' needs and address the problems you are trying to solve.
Problem
How do I ensure that the application that I order will meet my needs?
Problem
How do I know that my investment in developing an application will have a positive impact on the people I serve?
Problem
Are my processes "up to date", that is: Are they still optimal for the current beneficiaries and their needs? Do they take advantage of modern technologies and possibilities?
Solution
The Tutator team will work closely with you to analyze your needs and your wishes and help you prioritize them in order to get the best out of the software tools. The development process is always done in close collaboration with our partners so that they are comfortable with what we deliver to them.
Solution
While we work with you on documenting / developing your processes, we can also help you develop impact indicators that can be incorporated into the software application. This will help you monitor these indicators, identify opportunities for improving your programs and report to the organizations that support you on your progress and your impact.
Solution
While we review your processes, we will work with you to reassess their relevance for your mission and update them if necessary. You will also be able to take advantage of our knowledge of "state of the art" technologies and solutions to get the most out of technological tools .

Training

Tutator understands that deploying any solution, be internal or external, without a comprehensive training component is only half the battle. Training of users and beneficiaries on your processes and new software is critical for the success of any new software application deployment.
Problem
How do you ensure that users / beneficiaries are properly trained to maximize the impact of the project?
Problem
How do you deploy sustainable training solutions?
Solution
We develop training courses on the processes and also on the use of the software, addressing the individual needs of the users.
Solution

Many organizations train end users when they start the deployment, but many projects require continuous training of new staff. In this context, Tutator works to develop sustainable training programs (generally online) that can be administered locally to train personnel on a recurring basis.

Technology solutions development

To allow us to develop custom solutions at a price point close to off-the-shelf software, Tutator has developed a modular software architecture that allow us to build complex and feature rich applications quickly and efficiently. At the same time we have put in place a development process that allows the customer to be an integral part of the process of building his custom application and give us feedback at every step of the development process

Problem
How can I get a custom-build, feature-rich application for the price of off-the-shelf software?
Problem
How do I ensure that the application will meet my requirements and that I will like it?
Solution
Tutator has built a set of tools that allow our engineers to develop complex solutions tailored to your requirements quickly and efficiently with no compromise on features, security or cost.
Solution
Tutator development process is based on the latest Agile methodology and you will receive frequent intermediate versions of the application that will allow you not only to verify progress on your project, but to test drive the application as it is being developed and give real time feedback to our developers.

Long term support

We know from experience that getting an application developed is only the beginning. This is why Tutator has support programs that will allow you to make sure that not only your application is deployed in the correct environment but also that you have the proper training material, that your employees are trained to administer the application and support your software. And if something goes wrong, we will be there to support you
Problem
How do I ensure that the deployment of my custom application goes smoothly and efficiently?
Problem
What about bugs? What if my staff can’t solve a technical problem?
Problem
What if I need a change? A missing field in a form, a new report?
Solution
Part of any engagement that Tutator takes on we will deliver a full set of training, user and administrator manuals. We also train your staff to train your users and we will offer you technical support to ensure that the launch goes smoothly.
Solution
We all wish that the software was perfect the first time around, but reality is that unforeseen complications happen. Tutator is here to offer full technical support and maintenance programs to help you.
Solution
Tutator has developed a special program that allows clients to quickly and efficiently request small changes, get them approved and implemented without having to go through a complicated purchasing process. This allows you to keep your application up to date. For larger changes, Tutator is always available to start a new project to add new functionality to your application.